Support for Sydney law firms
Managed IT for Sydney law firms
One team owns your law firm's IT.
Keep matter access, Microsoft 365, payments and recovery clear when client work is on the line.
Experience with Australian law firms
One team owns support and recovery
Law-firm IT risk
The IT problems law firms cannot leave vague
When technology breaks inside a legal practice, the impact is billable time, client confidence, confidentiality, and risk ownership.
Suspicious email or changed payment details
A changed instruction around trust money, settlement funds, or payment details can trigger payment redirection, client confusion, and immediate partner attention.
Staff cannot access matter files
If a lawyer cannot access a file before a deadline, the firm loses time and the pressure lands on the people running the practice.
Backups exist, but recovery is untested
Law firms need to know that the systems and files behind active matters can be restored.
Departed users still have access
Onboarding and offboarding gaps create unnecessary access risk across mailboxes, SharePoint, devices, and practice systems.
Lawyers are using AI without a firm policy
Public AI tools can expose confidential information when staff do not have clear guidance on what is safe, unsafe, or requires review.
Support tickets bounce around without ownership
Slow or vague support interrupts billable work and leaves practice managers managing the IT provider instead of the firm.
What the risk check produces
A clear list of what needs attention first
The result helps partners and practice managers separate urgent gaps from items that can wait across Microsoft 365 access, email security, payments, backups, devices, AI use and support ownership.
Practical priorities the firm can act on
Each priority names the risk, what to confirm, who should own it and the next decision, so the firm can use the result with its current provider or Crypton.
Urgent risks are separated from routine cleanup
Partners can see which gaps could interrupt client work or expose confidential information and which items can wait.
Provider questions are clear
The result lists what the firm should ask its current provider to confirm across access, email, backups and devices.
The next decision has an owner
Each priority names who should confirm it and the next practical decision for the firm.
What Crypton manages
One accountable team for the systems your firm relies on
Practical IT support, security, Microsoft 365, backup, cloud and improvement work for small-to-mid-size legal practices that depend on practice-management, document, PEXA, remote-access and trust-accounting systems.
Managed IT for Law Firms
Responsive support with clear ownership when IT interrupts client work.
- Urgent issue triage
- Clear next owner
- User and device support
Microsoft 365 and Identity
Tenant, mailbox, SharePoint, Teams, MFA, and admin access controls reviewed properly.
- MFA and admin access
- Teams and SharePoint
- Licensing and hygiene
Cybersecurity and Email Protection
Practical controls around email fraud, suspicious activity, devices and response ownership.
- Email protection
- Device protection
- Incident response process
Backup and Business Continuity
Recovery planning that checks what matters before a missed deadline or incident.
- Restore checks
- Microsoft 365 backup
- Continuity planning
Practice Systems, Remote Access and Devices
Secure access to Microsoft 365, SharePoint, OneDrive, practice-management, document, PEXA and the devices lawyers need to work reliably.
- Remote access
- Device management
- Practice systems
Projects, Automation and AI Readiness
Focused improvements that reduce manual work and help the firm use AI more safely.
- Process automation
- AI use review
- Practical project delivery
Why this matters
Australian law firms hold the data and transactions criminals want
Australian cyber and legal bodies keep pointing to the same practical gaps: email compromise, confidentiality, minimum controls, incident response, and responsible AI use.
ASD ACSC Annual Cyber Threat Report 2023-24
ACSC reported one cybercrime report about every six minutes and listed email compromise among the top self-reported business cybercrime types.
LPLC Cyber Security Guide for Lawyers
LPLC notes that law firms transact large amounts of money and hold confidential information, making them attractive targets.
VLSB+C Minimum Cybersecurity Expectations
VLSB+C sets minimum cybersecurity expectations for legal practices, including critical system and behavioural controls.
Law Society of NSW Guidelines on IT
Law Society guidance highlights confidentiality risks in electronic communication and the need for appropriate technical measures.
Law Council AI and the Legal Profession
Law Council resources note that legal practitioners should consider ethical, professional, and legal risks when using AI.
What Crypton checks first
These are the gaps we check before recommending projects or managed support.
IdentityEmail securityBackup recoverabilityComputers and device protectionStaff accessAI useResponse ownership
Law-firm risk check
Start the law-firm IT risk check
Use the check to test the practical controls that matter when client work, payment instructions, matter access, and confidential information are on the line.
What it checks
Mailbox compromise and payment redirection checks
Matter-file access under deadline pressure
Departed-user access and Microsoft 365 review
Backup coverage and restore confidence
Device protection and lost-device controls
AI guidance for client and matter information
Support and suspicious-activity ownership
What you get
Law-firm-specific diagnostic questions
Action plan for the priority risks
Clear next step for urgent gaps
Questions
Common questions before a review
Is the review a quote request?
The review starts as a diagnostic. It shows what needs attention, what can wait, and whether ongoing support or a project makes sense.
Do you need access to confidential client files?
The review focuses on systems, controls, access, backup, and support process. Keep client matter content out of the first conversation.
Can you review Microsoft 365 security for a law firm?
Yes. The review includes Microsoft 365 account security, MFA, admin access, mailbox risk, SharePoint and OneDrive hygiene, and suspicious activity signals.
Do you help with AI policy and safe use?
Yes. Crypton can help firms identify unmanaged AI use, set practical guidance and decide which business activities need policy or technical controls.