Clinic Continuity Check

Can your clinic keep running if IT breaks?

Move through the continuity questions first, then clinic context, then delivery details. The online scorecard appears immediately, and the full checklist is emailed after submission.

Before you start

The check is about systems, controls, and ownership. Do not enter patient names, health information, passwords, Medicare numbers, or confidential clinical records.

The questions cover

1Phones, internet, bookings, and reception fallback

2Medicare claiming, billing, Tyro/EFTPOS, and reconciliation

3Best Practice, MedicalDirector, Genie, Pracsoft, or appointment-book downtime

4Shared reception PCs, consult-room workstations, tablets, and patient information

5Printing, scanning, secure messaging, results, recalls, and referrals

6Departed staff, remote access, synced data, and personal devices

7Overseas sign-ins, mailbox rules, and notification back to the clinic

8Restore tests for appointment, clinical, billing, email, and shared-file data

9IT-provider, software-vendor, admin, and remote-support access

10Useful AI work without sharing patient information

Back to medical-centre overview

Before the questions

Check what your clinic can prove, not what everyone assumes is handled.

Answer 10 practical scenarios across reception, claiming, clinical software, shared devices, backups, provider access, security alerts, and AI use. It takes about three minutes.

Your online scorecard appears immediately. High-risk or suitable submissions can be reviewed by Crypton next business day.

Step 1

Answer 10 scenarios

Uncover assumptions and missing information.

Step 2

Add clinic context

Staff count, role, support model, and urgency shape the result.

Step 3

See the online scorecard

Get priorities and questions to confirm immediately, then receive the full checklist by email.

Example checklist item: Restore confidence

Why it matters: Backups only help if the clinic can restore appointment, clinical, billing, email, and shared-file data.
What to confirm: Last restore-test date, what was restored, and who signed it off.
Next action: Schedule a controlled recovery check if the last result is missing or older than 3 months.

The result is based on your answers. It is not a medical, privacy, cybersecurity, or compliance certification.

You can go back between questions before submitting.